Over the past 5 years the Government has realised the need for tighter legislation and has subsequently introduced a number of laws, alongside increased resource to enforce standards and compliance, which are having a costly effect on end-users of temporary agency labour. Indeed, in February 2009, the Government delivered a £1.2million campaign to raise awareness of employment rights among vulnerable agency workers. The aims were to build a higher profile for the Employment Standards Agency (EAS) and to increase awareness of the special safeguards for agency workers specifically. This had significant impact on the volume of calls to the EAS helpline and visits to the Direct.gov website for relevant guidance.
"de Poel's service has also transformed the way in which we interact with our agencies, enabling us to build strong business partnerships, and ensuring that the operational management are still involved in the selection and review process."
