Andrew Preston, Group MD of de Poel, contemplates the future of the recruitment industry:
“For me, very few business sectors face more challenges, and therefore offer more opportunities, than the market for temporary workers.
“The temporary labour industry is in the middle of a perfect storm, which is only going to compound over the next decade. Worker demands are changing, employer expectations are rising and supplier models are becoming more multi-faceted and sophisticated. Add to this the revolution of new technology and as the world gets smaller the opportunities continue to grow in our market place.
“Today’s temporary worker no longer has to be reliant upon recruitment agencies and job boards to find work and ‘sell’ themselves to potential employers. Whilst recruitment agencies offer expertise, experience and industry know-how to prepare you for work and open the doors to employment opportunities, many savvy job seekers are comfortable enough with the many new routes to work that technology offers to be self-sufficient. The balance of power has shifted and the temporary worker of 2020 will find work in a very different way to their Millennium equivalent.
“In the same way that the traditional job application process is dying – or arguably gone – so is the outdated model of 9-5 working. Increasing numbers of workers want to work from home or adopt flexible working patterns to allow them a greater work-life balance. More people are willing to cross borders to work than they were twenty years ago and there is an increasing preference for multi-channel careers; long gone are the days of learning a trade and spending most of your life working for just one employer.
“Within our ageing population, there is a shortage of skills and talent is at a premium. The worker can go online or via an app to pick their ideal employer, based upon the ratings given for it by past and present employees.
“The temporary recruitment industry must continue to rise to these challenges from hirers and workers. Within every challenge there is opportunity and it is only the businesses that identify those chances, and build solutions, that will survive and thrive on the next step of the evolution ladder. The industry must recognise that temporary working, in its broadest sense, is changing rapidly and will continue to change. It must recognise that clients and workers have had their eyes opened, and stay ahead of the expectation curve at a time when, in an era of information transparency, few ideas are truly original – and it must do all of this in a global, and increasingly regulated, market place.”