24/7 contact to help you fill your vacancies

de Poel places great emphasis on fulfilment. We know how important it is for our clients to have the right people in the right place at the right time. They know they can rely on us to fill their temporary vacancies quickly and with the most appropriately qualified people available.

de Poel regularly transacts with around 1,500 temporary recruitment agencies from a panel of over 3,500 and we supply around 60,000 candidates each week. We cover the entire United Kingdom and our expertise touches every sector so you can be assured our industry knowledge and reach will benefit you.

We offer a single point of contact and 24/7 support via three channels of access. As well as the vacancy module embedded within de Poel’s e-tips® solution that clients can use, our UK-based team is also available to clients at any time of the day or night via telephone or email.

Our entire fulfilment service is underpinned by high levels of compliance so you can be assured of the quality of individuals supplied to fill vacancies is of the highest level and that data protection is adhered to.

The benefits our fulfilment centre offers are:

  • Peace of mind – you can rest assured that as leaders in the management of temporary labour supply de Poel will fill your temporary vacancies quickly and with the best staff available.
  • 24/7 contact – via the three channels mentioned above.
  • Compliance – we ensure all necessary checks are undertaken and the required documentation is made available thanks to regular auditing of supplier agencies.
  • Agreed KPIs for your particular sector – our robust approach and full reporting facility guarantees this.

Payroll services

Payroll is a time consuming administration process, further complicated when organisations have high volumes of temporary workers to pay– both those hired directly and through multiple agencies. Recent client audits have shown that over 70% of temporaries on assignment are agency workers. These workers are usually paid through third party payroll providers (often known as payroll umbrella companies) – where the relationship sits between the agency and their chosen payroll provider. However, this extra and unregulated link in the supply chain can leave clients vulnerable to accusations of payroll malpractice. Not all payroll providers are equal and many have hit the headlines or been investigated by programmes, including Panorama, Dispatches and The Today Programme, for the way in which they operate – which in the worst cases can leave the most vulnerable workers out of pocket.

de Poel clients can enjoy peace of mind and a strong employer reputation through our payroll solutions, including the friendly and efficient payroll provider (Paraplus), specifically set up to combat the issues that can impact both workers and clients. Paraplus helps clients avoid reputational damage by ensuring payment of their agency workers is transparent, compliant and timely.

de Poel can mandate the transition of all agency workers supplied to our clients to this payroll solution ensuring both a fair deal for the worker and a risk free supply chain for the client. Working with Paraplus is an easy, effective and simple solution to implement and gives further visibility and control.

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